WIKIs in Training

Image via Wikipedia

WIKIs have been available for a couple of years for anyone with a hosting account.  That is, you can download the wiki software and begin pluggin away at building your own world of inter-referred documents.

As I trainer, I don’t see these used enough.  I consult with large-scale SAP (an ERP) training projects, and I have yet to see one use a wiki as part of their post-go live strategy (I have yet to see a valid post-go life strategy, but that is another post).

With a wiki (SharePoint is a form), a user (super-user, SME, etc.) would be able to create a posting (describe the SAP receiving process), possibly culled directly from the training documents–which were probably culled, themselves, from the documentation of the project (BPPs, etc.).  The added benefit if putting these items on an intranet is that the user community can, with user-IDs, edit, update and maintain these documents.

Why aren’t you using one?