Top 5 Questions to ask BEFORE you hire your training consultant

As a training manager (or a project manager in charge of the training), you will be faced with the prospect of hiring an internal team, hiring a consulting group, or a mix of both.

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You should give Darth Vader a pacemaker

So, when faced with a rote or boring task, inject some fun. Be creative. Give Darth Vader a heart transplant.

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Inclusive rates seem like a good idea

If your needs include experience/talent that is specialized, looking only to the local talent pool will be, in the short term, severely limiting. That is, you may pass this small budget hump, but your overall structure, product, training method, etc. will very likely take a direct and strong hit. You are, in essence, banking on having the money later to fix the problems you are making today.

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WIKIs in Training

With a wiki (SharePoint is a form), a user (super-user, SME, etc.) would be able to create a posting (describe the SAP receiving process), possibly culled directly from the training documents–which were probably culled, themselves, from the documentation of the project (BPPs, etc.). The added benefit if putting these items on an intranet is that the user community can, with user-IDs, edit, update and maintain these documents.

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Businesses and Consultants: missionaries and mercenaries

I have, for over ten years now, been a consultant.  I have worked in pretty much every configuration of the client/consultant relationship there is: as a hired hand for a consulting group (4 times), as a direct in-house hire (for 2 years), as a direct independent subcontracted through different layers of headhunters (one job was [...]

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